Hello, The mouse for my iMac is not working. i got new mouse … Set the ”Tracking speed” slider to adjust how fast the pointer moves as you move the mouse. I am told that this is an easy fix, but, I can't seem to do it - can anyone help please. Part 2: Apple Mouse Not Working on Windows. Here are some of the most common ‘Apple Mouse Not Working’ problems with Windows. my imac appears to be frozen, only turns on to the log on screen. Took iMac to apple genius and their mouse worked perfectly. I have spoken with Apple and they say that because the Mac Book, mouse, Bootcamp & Windows 10 are working OK, that they are not able to offer support with Windows - which I understand. If tracking issues occur, try these options: Choose Apple menu > System Preferences, then click Mouse. - Answered by a verified Mac Support Specialist If you are facing a problem of ‘Apple Mouse Not Working’ while using Magic Mouse on Windows PC, then you can look for AN exact problem and try to resolve it afterward. Type in '/Library/Preferences'. Apple Wireless Mouse, Magic Mouse and Magic Mouse 2 can be used on most smooth surfaces. They had no clue as to the cause of my problem. The touchpad does not work, the mouse doesn't move. Came home and discovered right click of a PC mouse worked but not left click. The mouse and keyboard are not wireless. How to Fix a PC or Laptop Mouse That's Not Working . What to do if mouse input stops working in OS X If your mouse cursor disappears or freezes but the system is still responsive, then you can likely … Try using a different surface to see if tracking improves. I did another boot, and then I see the startup screen with the two accounts. Believe it or not, but this is true. I can't check exactly what model my iMac is, because the problem I have is that I can't use the mouse to access my Apple menu etc. The cursor can not be controlled. and I don't know how to access those menus through keyboard-only. Then the magic mouse and bluetooth keyboard work as it should. If the magic mouse and bluetooth keyboard stop working on MBP, then you can turn off the wireless network via the trackpad and switch it back on after a few seconds. Try these steps, organized in order of most-common and easiest to most intensive. Left mouse click of usb and BT mice did not work with 2011 iMac. I'm pretty sure it's an OS X v.10.6.2 - but I'm not … i have tried turning off and unplugging. I want to add my experience. This is not a hardware problem. Since several factors could be at the root of a mouse failing to work properly, troubleshooting the problem is the best way to make it work once more. After reading the posts here I started looking for BT interference. Turned out I have a bluetooth apple magic mouse in my cupboard which i never use (cause it’s crap) and because I just was tyding up and was shuffling some stuff around, something must have been pressing it. 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